<%@LANGUAGE="VBSCRIPT" CODEPAGE="1252"%> Macon Police Department, GA: Citizen Survey

Dear Citizen,

The Macon Police Department is committed to deliver the highest quality of service to the citizens we serve. To that end, this survey has been made up to get feedback from you, the community we serve, as to how you feel we are doing. We look forward to your comments. Thank you for your time completing this survey on your Police Department.

Chief Mike Burns

Please complete and return as soon as possible. Be assured that your responses will be held strictly confidential.

POLICE DEPARTMENT R E S P O N S E

1. If you had contact with the Police during the past two years. . . . . .
What was the nature of your contact?
NOT APPLICABLE
I reported an incident.
I was a victim of a crime.
I was a witness to a crime.
I requested some information.
I was involved in a vehicle accident.
Were you satisfied with the way that contact was handled? YES NO
During that contact, was the Officer/ employee courteous? YES NO

P R O G R A M S & S E R V I C E S
2. For each of the following programs and services, please mark how necessary you think they are for our county.
V = VERY necessary
M = MODERATELY necessary
S = SLIGHTLY necessary
N = NOT necessary
V
M
S
N

Patrol of Your Neighborhood

Traffic/DUI Enforcement

Accident Investigations

Responding to Calls

Neighborhood Watch

Assisting Stranded Motorists

Working with Youths

Neighborhood Crime Watch & Crime Prevention Programs

Home & Business Security Surveys

Checking Businesses at Night

Narcotics Investigations

Animal Control

Investigations by Detectives

3. If you have visited the MPD website at www.maconpd.com was it easy to navigate?
YES NO NOT APPLICABLE

4. Are you familiar with the E- 911 center? YES NO
5. Have you ever had to make a 911 call? YES NO
6. How do you receive the majority of your information about Police Department?
Radio Friends/Relatives Newspaper Community Channel Television Police Flyers
Other (Explain:)

NEIGHBORHOOD CONCERNS

7. For each of the problems listed below, mark what you believe to be the level of the problem in your neighborhood.
G = GREAT problem
S = SOMEWHAT of a problem
M = MINOR problem
N = NOT a problem
G
S
M
N

Residential Burglaries

Thefts from Vehicles

Vandalism (& Graffiti)

Drug Use or Sales

Crime to Local Businesses

Noisy Parties

Unsupervised Juveniles

Neighbor Problems/Disputes

Traffic (speeding, parking)

Appearance (junk,trash,etc.)

Stray Animals

Dogs Barking

Other (explain):

8. If you had to choose one of the 13 problems listed above, which would you want to be solved first in your neighborhood?
Explain if other:

SAFETY AND SECURITY

9. Within the last two years, I think that crime in my neighborhood has:
Increased Decreased Remained the same
10. If crime has increased in your neighborhood, what type of crime is it?
11. Within the last two years, my fear of crime and becoming a victim in my neighborhood has:
Increased Decreased Remained the same
12. How confident are you about the ability of your Police Department to:
Very Confident
Somewhat Confident
Not Confident

Prevent Crime?

Solve Neighborhood Problems?

Apprehend Criminals?

13. Are you familiar with the philosophy and concept of the Neighborhood Watch Program?
YES NO

OVERALL EVALUATION

14. In my opinion, the Macon Police Department is concerned with the safety and security of the community.
Strongly Agree Agree Disagree Strongly Disagree

15. In my opinion, the Macon Police Department provides responsive and professional services to the community.
Strongly Agree Agree Disagree Strongly Disagree

16. How would you rate the overall performance of the Macon Police Department
Very Good Good Satisfactory Unsatisfactory Needs Improvement

Thank You!
Any further comment/concern:
Date Submitted:

Return to:

Macon Police Department
Attn: Major Tonnie Williams
200 Cherry Street
Macon, GA 31201